Closing Service 2015

I just wanted to send a note to say how great your company is.  Your guys came out today to close my pool and as usual it was very smooth and the guys were great.  I am so thankful to have a pool company working for me like Premier Pool.

I also wanted to let you know that I dropped off my Tiger Shark just over a week ago that was not working.  I have not heard back yet about what is wrong, but it is only just over a year old and I had it in a while back and it was covered under warranty.  I was concerned about not having the pool cleaner to get my pool clean prior to closing and the guy (Trent) was again awesome in the store and gave me a Tiger Shark to use since mine was not working.  I had the guys that were here today to close my pool take the Tiger Shark…the name on it was Phillip.  I just wanted to make sure that you get it back and I know it was put in the notes that I was given one.


Cabrina from Iowa 2014 about her Arctic Swim Spa purchase

The Delivery and Set up was excellent particularly given the distance and the coordination required.


Mary Lou from Eden Prairie 2014 about her Arctic Spa purchase

We have only had our Arctic Spa for a few months but we love it! Our cold winter will be a good test of its mouse proof material as our last spa was inundated with mice!


Kris from Stillwater 2014 about her Arctic Spa purchase

Pam Dionne has been the most responsive and helpful salesperson I have ever dealt with. She is always there when I need her to answer a question and has gone out of her way to make sure we are totally satisfied.


Casey from Wisconsin 2014 about his Arctic Spa purchase

We were given undivided attention by Pam and had all our questions answered. She even came all the way out to our home (a two hour drive) on the day of delivery to ensure everything was set up and walked us through the operation. Couldn’t be happier with our experience.


Judy from Hutchinson 2014 about her Arctic Swim Spa purchase

Should have done it sooner! Thoroughly enjoy our swim spa every day. Well constructed and energy efficient. The staff at Premier Pool and Spa from sales to service are exceptional. Thank you for a wonderful buying experience!


Travis from Minneapolis 2014 about his Arctic Spa purchase

These folks are knowledgeable and some of the most welcoming, well informed, well stocked business in the Metro Area


Bill from Delano 2014 about his Arctic Spa purchase

Salesmen easy and knowledgeable to work with. Answer my question with detail,but not beyond the customer knowledge.


Wayne from Blaine 2014 about his Arctic Spa purchase

I have had zero issues with this spa. Pest control (including spiders) is superior to other spas I’ve had. The pumps work as they’re supposed to. The jets function as they should. Isn’t it great to have a product where everything works as you expect it to? I use Premier’s service to shut down for the winter and to start again in the spring. They are on time, expedient with the service, and follow up on parts and chemical needs when they arise. At this point I couldn’t be more pleased.


Testimonial of work well done

Mr. Bernie Gerold of Premier Pools has been maintaining our indoor pool (tile) for 27 years. He has done an excellent job. It looks like it has just been installed. His care has been exemplary. The automatic pool cover has been replaced 2 times over the years and the cost of maintenance has been very reasonable and always timely. We have enjoyed the pool throughout the years.

Sincerely, Paul G Gannon MD 10-7-14


Wonderful Service Provided

I want to thank you and the entire team at Premier Pool for the wonderful services provided by Premier Pool over the past year. As you know, I had the difficult task of managing the sale of a house in Minnesota from another state. Not being able to be on site to deal with the indoor pool at the house gave rise to many logistical issues.

I was so pleased to have Premier Pool to rely on for pool maintenance services and for trouble shooting any problems that might arise with the pool. You were always on top of every issue that came up from scheduling regular maintenance, explaining pool care and immediately addressing any repair problems that developed during the course of the past year.

I was impressed by everyone’s organizational and communication skills and definitely appreciated all the pool photographs and updates you sent me including detailed explanations of any issues. In addition, your on-site workers were always available by phone for questions and were prompt in contacting me to discuss any repairs and solutions to any pool issues. Premier Pool also worked closely with me to keep costs down in connection with the maintenance of the pool and that also was greatly appreciated.

Thank you again for all your help. I would strongly recommend Premier Pool and Spa to anyone requiring pool services.

Sincerely yours,

Catherine Costa



Twenty five years of success is no small achievement and I have been privileged to have been a customer of theirs for twenty of those years. To maintain a customer for twenty plus years, speaks volumes of their service and care of their customers.

I can honestly say I have no regrets. They have been an easy group to work with. They have been prompt at addressing problems and solving issues. As a result my children have enjoyed swimming in our pool and now our grandchildren enjoy our pool. It is all thanks to the skill and professionalism of their staff.

Well done.

David Kraus –Chaska, Minnesota


Our “Go To” Place 

Premier Pool and Spa has been my “go to” place for all of my pool service, equipment and supply needs for more than 11 years.  They have always come through for me when I needed help with my pool.  My experience has been that of excellent and timely service as well as a knowledgeable, helpful and friendly staff.  I would highly recommend Premier Pool and Spa to everyone with a pool or spa!

Lori Herman-Shorewood, MN

 Our Best Supplier

We have been clients of Premier Pools since 1989.  We turned to them when Bernie Gerold left the company we were using.  We had become unhappy and felt we really needed a change.  Since that time, when Premier opened in Jordan, Minnesota, we have been very happy with the service and products.  They close, and open, our pool every year.

Their technicians have cared for our pool, and have come to know our needs.  They are always courteous and helpful.  When we have questions, there is always someone who knows just what we need.

We really wish all of the companies we use, for various projects, were as honest and helpful as the people of Premier.

John Leroux

Happy 25th 

It is our pleasure to wish Premier Pools a very Happy 25th Anniversary! That is quite a milestone!  We have been satisfied customers for 16 years. Our weekly cleaning service has been done by Pete for the entire 16 years. He is a great guy and does a terrific job! Premier has always done our openings,closings and all other service needs. We also buy all our chemicals from Premier. Their team of employees are always professional and respectful! Michelle is a pleasure to deal with and makes a point to look out for us and make sure we are on the schedule. A special thanks to Bernie and Jason as well! Congrats and thanks to all of you!

Michelle and Tom Tiller  October 1, 2014
%d bloggers like this: