How To: Prepare Your Pool for Opening
This short informative guide will prepare you and your pool for our service technicians to open your pool for the summer! If this guide does not answer all the questions you may have, please contact us.
Please note: Premier Pool & Spa recommends you schedule your pool or spa opening at least 30 days before the date you would like your pool opened. This will ensure you can be scheduled for a time that works best both for you and our service technicians.
If you reached this page after submitting a pool opening schedule form, thank you! A service department scheduler will be in touch shortly. If you would like to contact us right away, call 952-368-6070. Please read through this information prior to your pool opening to ensure it goes as easily and smoothly as possible.
1. Water Level
The water level should be at the middle of the square skimmer openings when service techs arrive to open the pool. Some pools require you to raise the water level before we arrive to open them.
If your pool appears to have collected water up to the top or higher than the skimmer openings in the spring, it is recommended to use a submersible pump to lower the water to the middle of the skimmer openings. If you do not have a submersible pump or prefer to lower the water by backwashing or running the water to waste, that can be done after our service techs have opened your pool.
If you don’t have time to raise or lower the water we can add this as an additional service charge.
2. Pool Cover
Auto-Covers: Please have your auto cover pump running and continuously pumping any water off the cover to have it ready for the opening. If we are not cleaning your auto cover for you please remove any heavy debris from the cover. If not pumped off we will pump off for an additional service charge. Provide us with your cover code or leave key in the control box.
Mesh Covers: For those with mesh covers, please have them cleaned and removed completely from the pool before the service techs arrival. Otherwise we will remove and clean all mesh covers left on the pool when opening it and you will be billed for the mesh cover removal. (Please have mesh cover storage bag available on opening).
3. Parts for the Pool
Needed parts like jets, baskets, etc. should be left near the pool or equipment so the techs can find them and reuse them. If these items are damaged or missing, they will be replaced and you will be charged accordingly.
4. Available Water
Outside water must be turned on and available with a garden hose to use. If we need to return to finish opening because of inaccessibility there will be an additional charge.
5. Chemical Additions
Please remember our techs have been trained in the application of our chemicals and are only allowed to apply chemicals available at our retail location.
5. Major Repairs
Please understand that major repairs are not able to be done during the opening. There are typically 6-8 openings scheduled per day during our busy season. If there are major repairs that you would like us to take care of for you please call and schedule a time so we can give your issues the time and care that are needed.
6. Minor Repairs & Clean-ups
If you know there will be repairs needed, we would like to know ahead of time so we can assign the proper tech and the proper time can be allotted. Clean-ups are typically billed on a time and material basis. Most major repairs are typically done by a single tech rather than the two techs on an opening, this work will be performed and billed separately from the opening.
Please be aware that payment is due upon receipt at completion of service. We do require a credit card on file to set up service calls. We allow 5 business days for alternative payment before initiating a charge to your credit card. This allows you to pay by check or cash if preferred and also allows you time to look over the bill and contact us if there are any questions.
All of us here at Premier Pool & Spa thank you for choosing us for your pool service needs! If you have any further questions, comments, or concerns on preparing for your pool opening, please contact us; any one of our employees will be glad to help!